Shop Policies

All sales of our digital downloads are final; this includes, but is not limited to, eBooks, audiobooks, digital wallpapers, and sample stories.

For any issues or a change of heart, please contact me within 30 days of purchase requesting a refund or exchange. A photo of the item in its original condition is required for a full refund of the purchase price. Regrettably, we cannot refund shipping costs.

If a package arrived damaged, please include a photo of the box or envelope. We'll split the return shipping cost unless the return is due to a defect, in which case the return is on the house.

Shipping

Shipping is free within Canada.

Shipping costs for the United States or International are calculated at check out.

Scribe Cat Books is not responsible for any duties or taxes applied in the destination country.

Orders ship within the week of purchase via Chit Chats, and should be delivered within 2-10 days within Canada; 3-10 days to the United States; and 7-30 days for International shipments.

Please keep in mind, I'm a single, independent author and I'll do my best to ship your books to you as soon as possible.

Send a message if you'd like tracking info, and place your order before November 1st for delivery by Christmas. 

Privacy Policy


Your privacy matters to me. My shop is created via Big Cartel and has SSL, which adds a layer of security when you enter your information at checkout.

I will never see your payment information; only that the transaction was successful and where to ship to.

Payments are processed by PayPal or Stripe; please click the links below to see their security details (links to outside websites).

If you'd like more information, please contact me. Thank you!